From Karl Parkinson, Group Sales Manager, Petousis Group of Hotels, including the Vineyard

“I’ve had the pleasure of dealing with Brent Burgoyne of redvooma since August 2012. He has been employed by the Petousis Group of Hotels as an external consultant to implement new Sales & Account Management processes as part of a Sales Audit he conducted for the Group some time ago.

Brent’s enthusiasm, insight, and vision for mapping out processes from emergent thinking through to practice have been nothing short of remarkable. His commitment to the thorough analysis of sales data, his understanding of the human mind (and what makes people ‘tick’), and his ability to connect with people from diverse backgrounds across the organization has enabled the Group to significantly shift behaviour. Read more

What our clients say about us

From Mark Acton of Mobinomics

“Mobinomics is a young, niche telecoms IT consultancy with ambitious plans (staff complement of 40). We have experienced rapid growth in size over the last 12 months within a single customer. It’s no ordinary customer and we like to consider ourselves as no ordinary service-supplier partner either. The complexity of engaging within our customer eventually became overwhelming and all-consuming for us. To the extent that we felt like we were drowning. We were not handling the relationship well and could not even find the time or space to explore horizons beyond this engagement. We understood clearly that our situation was untenable.

But what to do? We could not afford a big all-knowing, sophisticated and highly-expensive consultancy firm to take our client engagement problem away. Read more

From Rhys Dyer, COO, ooba

“We have worked with Brent Burgoyne and his redvooma team on numerous projects over the past three years. 

Our sales staff and management are always enthused about working with Brent and his team.  He challenges them, gets them to think laterally and creates a collaborative excitement in the business.  In addition, Brent has become a personal mentor and coach to many of our sales staff and many of them still keep in contact with him for advice and coaching. 

In the first and most challenging project, we introduced an insurance product into our mortgage origination distribution force and there was significant resistance to the sale of the product.  We gave Brent significant latitude in the approach he took to assisting us to embed the product as part of the sales process and to increase our sales penetration rate of the product into our mortgage customers.   Brent got our various sales teams to work collaboratively to come up with a sales approach to the product that they jointly designed.  Read more

From Bradd Bendall – National Sales Manager, ooba

“Brent, thank you for the incredible input and insight you have given to all of us in our larger team.

As both a strategic coach to the organization and as a coach to so many of us on an individual basis, your input has been invaluable. As a result of the embedded coaching process we now have, and because of your individual contribution, we have achieved results that have taken other companies years to achieve. We now have a company strike rate of well over 30% - and we were scraping by with less than 14% prior to your involvement.

Your coaching method is without doubt unique – it creates amazing interactions between learners and coaches. This has brought the managers closer to their consultants and for me personally, it has improved my relationships with my managers.

The key is to ensure that your coaching methodology now becomes part of our culture, something the company will forever be richer for. Your help in integrating coaching and performance management was unexpected, but very welcome! Read more