A CATALYST for action
Our flagship product is an offering called CATALYST – The First Line Manager Development program.
CATALYST is a development program based on the principle of being a process and not an event. We take a cohort of your First Line Managers and put them through a six-
CATALYST: The seven core modules
CATALYST consists of seven core modules, and for organisations that have additional needs, there are electives.
Each module is an immersion of sorts – there is pre-
The seven modules are described here …
Our flagship product is CATALYST – The First Line Manager development program. And by development program, we mean development journey. It’s not an event. It’s a process. It’s not training. It’s learning.
Our stated objective is nothing less than the transformation and development of first line managers at a fundamental level.
We invite your First Line Managers to start by doing work on themselves, starting from the inside out. And then we equip then with the essential skills to do what they do: Plan, Communicate, Lead their team, Manage performance, Deliver red hot service to customers through their team.
And in the course of this journey we invite them to a state of heightened awareness, to a habit of deep learning and to a commitment to deliver service at enhanced levels.
CATALYST is a six-
Click here to download a one-
Prior to 1994, first-
The BBBEE codes of good practice gazetted by the government in various incarnations since then have mandated transformation to enable previously-
As part of the transformation imperative, through the Employment Equity Act, the government has set transformation targets for all of the domains of work.
The percentage target for black junior management is an aggressive one, which rose in 2012 and will continue to rise over time. Read more