CATALYST: The seven core modules
Module One – Starting with Self
An exploration of personal purpose, an invitation to do work on self, starting from the inside out, to create a context for the learning to come.
Module Two – Organisational Context
How my work as a manager contributes to both implementation of company strategy and delivery of enhanced service to the customer.
Module Three – Planning Systemically
A comprehensive process for taking any piece of work and chunking it into components, and then building a plan that takes into account organisational complexities.
Module Four – Communication
How to talk, how to present, how to listen, how to e-
Module Five – Managing Performance
How to assign work, perform performance reviews, and hold accountable.
Module Six – Leading Your Team
How to create a sense of purpose in a team, how to manage interpersonal complexities, and how to keep a team focused on an end goal.
Model Seven – Getting Execution Right
How to pull it all together in getting a team to deliver value to the customer, so that your service delivery goes up a level – and to do it in a sustainable way.
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